Supermarket Accidents: Claim Personal Injury Compensation
Most of the time, most of us don't think twice about popping into our nearest supermarket or mini-mart, but doing so can be fraught with danger.
Outside, common hazards include potholes in the carpark leading to trips and falls, ice and snow (and a lack of gritting) leading to slips, ramps, slopes and unexpected steps leading to mis-steps and inattentive drivers running down passing shoppers.
Once inside, the most common accidents are slipping and tripping. On wet days, the transition from a tarmac car park onto wet tiles can often pose a hazard, and where the store has provided mats to soak up the rain, feet can often be caught on curling edges or ridges in loose coverings.
In most supermarkets, the first area to greet the shopper is the fruit and vegetable section. Watch out for that banana skin – which might still have a banana in it, and don't miss the grapes, raspberries, blueberries and others, all lurking in wait to send a shopper flying. Even the flower displays can shed petals and leaves, making floors as slippery as ice rinks.
Phew! You've made it through fruit and veg, now on to meat and dairy, location of one of the landmark cases in personal injury litigation, Ward v Tesco Stores Ltd [1976] 1 WLR 810, where Ms Ward slipped on some spilt yoghurt. The case set an important precedent in shifting the burden of proof, normally on the Claimant, to the Defendant, Tesco in this case.
Ms Ward didn't have to prove that the yoghurt had been negligently spilt, or who had spilt it; the fact of its presence on the floor, where it shouldn't have been, was enough. It was then up to Tesco to show that they had taken all reasonable care to identify and promptly clean up any spillages. This means that your solicitor may be circumspect at first about your prospects of success in any such claim, because if your store can demonstrate a pro-active system for spotting and cleaning spillages quickly, then your case may not succeed.
You've made it this far, watching your feet the whole time, but what other hazards await you? Freezer doors falling on heads, fridge doors trapping hands, tins and bottles falling off shelves onto heads, arms and feet and don't forget other shoppers, especially those on mobility scooters, crashing into you.
Finally, you think you can relax, with a trip to the loo and café, but watch out for the handbasins falling off the walls or the coffee being served at well over 100 degrees centigrade.
If you have been unfortunate to sustain injuries in a shop, please contact our personal injury team at Malcolm C Foy and Co Ltd. You can also get in touch with us directly for advice.
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Regulatory Information
I am regulated through the Faculty Office of the Archbishop of Canterbury.
Services Provided
The provision of notarial services, including attesting the execution of documents for overseas use. Obtaining an Apostille and legalisation can involve a wide range of factors depending on the nature of the instructions given and the requirements of the recipients of my Notarial Act in the destination Country.
Price Information
In order that I can give clear guidance on the stages of the work required and my fees, including disbursements by way of Apostille, courier and postage, etc., I do ask for as much detail as possible at the outset of your enquiry.
Most services are based on a fixed price, by way of example there is usually a minimum fee of £90.00 per document. For simpler instructions, I provide a fixed fee quote and explain associated costs, including circumstances in which those costs cannot be stated precisely at the outset and/or may change over time.
Typically, my Notarial fees for a Power of Attorney for Spain, based on two parties signing the document, would be £280.00. There is no VAT payable.
Legalisation at the Foreign, Commonwealth and Development Office for an Apostille currently stands at £45.00 each plus postage/courier or agents' fees to handle the obtaining of the Apostille.
Other services, which are more complex, once instructions are clear, I will set out the basis of my charges and provide a proper estimate of the work to be carried out and the fee to be charged and keep you updated. If that estimate or associated costs change, I will inform you promptly.
Professional Indemnity Insurance
My professional indemnity insurance is £1,000,000.
Complaints Information
In the first instance, please write to me, preferably by email.
If the matter cannot be immediately resolved, I will refer the complaint to the Notaries Society, which will deal with the complaint under its Approved Complaints Procedure.
Complaints to the Notaries Society should be addressed to:
The Secretary of the Notaries Society
PO Box 876, Chichester, PO19 9ZH
Email: secretary@thenotariessociety.org.uk
Complaints may also be made to the Legal Ombudsman after a period of 8 weeks from the date the complaint was first made.
Complaints to the Legal Ombudsman should be addressed to:
The Legal Ombudsman
PO Box 6167, Slough, SL1 0EH
Email: enquiries@legalombudsman.org.uk
Data Protection: Privacy and Consent Notice
ANDREA PASHLEY NOTARY PUBLIC
The purpose of this notice is to explain how I collect, process and retain personal data in the course of providing notarial services and to gain your consent to do so.
As a Notary Public I follow the privacy policy of Malcolm C Foy & Co Ltd. However, my notarial practice is registered with the Information Commissioner’s Office (“ICO”) under number ZA276555.
Telephone: 01302 340005
Email: info@malcolmcfoy.co.uk
Post: Lazarus House, 14 Princes Street, Doncaster, DN1 3NJ
How do I collect personal information?
I collect information and data:
- directly from you at the point of your initial enquiry or instructions; and the Client Registration Form, a copy of which is available to you upon request.
- directly from the documents that you provide to me for notarisation or from third parties with a relevant and legitimate interest in the transaction.
- as a result of any additional due diligence enquiries necessary to complete the notarisation process.
How do I use your personal data?
Your personal data is used only, and solely for, the purpose of providing notarial services. It is processed in accordance with the 8 Principles of the General Data Protection Regulation (GDPR), for the following purposes:
- responding to your queries, requests and other communications;
- providing notarial services, including the translation and legalisation of documents;
- enabling suppliers and service providers to carry out certain functions on our behalf in provision of notarial services including but not limited to webhosting, data storage, identity verification, technical, logistical and courier services;
- in the resolution of any complaints.
Who do I share your personal information with?
Your personal data may need to be shared with third parties if:
- further processing is required, additional processing may include:
- translation;
- where documents need to be legalised at the Foreign and Commonwealth Office or at the Embassy or Consulate of the foreign jurisdiction where the document is to have effect.
- I have a statutory duty to disclose it for legal and regulatory reasons.
Where personal data is shared with third parties, I ensure that such third parties comply with all current data protection legislation. Where such third parties are located outside of England and Wales, for example your personal data is being transferred to foreign Embassies located in the UK or abroad, such organisations will process personal data in accordance with the laws to which they are subject and international treaties over which I have no control.
How long do I keep your personal information?
Basic data regarding the documents I am asked to notarise is transferred into a Master Client Protocol as required by my regulator, the Faculty Office of the Archbishop of Canterbury. These records are kept permanently and include the following data:
- The date of the act, the name of person at whose request the act was performed, the person or persons, if any, intervening in the act and, in the case of a person who intervened in a representative capacity, the name of his principal, the method of identification of the party or parties intervening in the notarial act, and in the case of a party intervening in a representative capacity, any evidence produced to the notary of that party’s entitlement so to intervene, the nature of the act, the fee charged.
Client Registration Forms and additional due diligence notes are kept for a minimum period of six years.
A copy of the notarial act is scanned into my computer system and kept permanently. Upon retirement or closure of the notarial practice, records are transferred to a successor practice or as directed by my Regulator.
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I have in place a range of physical and electronic security safeguards to protect your personal information against loss or theft, as well as unauthorised access, disclosure, copying, use, or modification. Note that from time to time data is transferred across the internet and I do not always have control over the processes involved.
Data subject rights
Your data is processed in accordance with Principle 6 of the GDPR; that personal data is processed in accordance with the individual’s rights. I therefore will not use personal data for direct marketing and no decisions shall be made by automated means.
More information may be found at https://ico.org.uk/
Consent
I _________________________________________________________________________________________________________
have read the above DATA PROTECTION: PRIVACY AND CONSENT NOTICE and hereby give my express consent to the terms contained therein.
This consent will apply to all requests for notarial services in the future in accordance with the principles of the General Data Protection Regulation.
Signed: ________________________________________ Date: ______________________________